Services |
NMS-Lite |
NMS |
NMS-Onsite |
Consulting |
Multivendor Internetwork TAC (MITAC) Access |
|
|
|
|
24x7 Direct-to-Expert Technical Support |
|
|
|
|
Operating System Software Support |
|
|
|
|
Advance Replacement of Hardware |
|
|
|
|
Onsite Hardware Replacement |
|
|
|
|
|
Industry-Leading SLAs |
|
|
|
|
Online Case Management |
|
|
|
|
Access to Multivendor Knowledge-Base |
|
|
|
|
Access to Reports |
|
|
|
|
Knowledge Transfer and Mentoring |
|
|
|
|
Designated Expert Engineer |
|
|
|
|
Weekly/Month/Quarterly Operational Reviews |
|
|
|
|
Designated Consulting Engineering Team |
|
|
|
|
Network Health Assessment |
|
|
|
|
Network Security Assessment |
|
|
|
|
Network Performance Tuning and Optimization |
|
|
|
|
Network-Level Focused Engineering Support |
|
|
|
|
Penetration Testing and Social Engineering |
|
|
|
|
Operating Systems Software Recommendations |
|
|
|
|
Network Planning Optimization |
|
|
|
|
Network Design Optimization |
|
|
|
|
Network Implementation Optimization |
|
|
|
|
Network Operation Optimization |
|
|
|
|
IPv6 Readiness and Migration |
|
|
|
|
Inventory and Asset Management |
|
|
|
|
1.650.352.1322
Servics Matrix